Quality and Productivity Initiatives: Experiences by Companies of South of Brazil
Ademar Galelli (UCS), Paulo Fernando Pinto Barcellos (UCS), Margareth Rodrigues de Carvalho Borella (UCS)
Review of Contemporary Business Research, 2(1), pp. 01-11.

Strongly influenced by the globalization of the economy, competition for the dispute of a share of the market is forcing companies to meet increasingly greater requirements such as management systems setting-up and other initiatives to improve quality and productivity. A research made with firms in the region of Serra Gaucha (Brazil) points out to how companies are reacting to this phenomenon as well as the diversified results that were obtained with the implementation of various systems, programs, tools or methods. The preferred initiatives are the more common ones and those which have been already implemented by other firms, while the more complex and advanced initiatives are restricted to a few companies. The resulting success from the implementation of some initiative in a firm tends to happen again in others firms, and the same is true for failures as well.

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Galelli, Ademar. et al. (2013). Quality and Productivity Initiatives: Experiences by Companies of South of Brazil. Review of Contemporary Business Research, 2(1), pp. 01-11.

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Ademar Galelli earned a B.Sc. degree in Industrial Chemistry and a M.Sc. in Industrial Engineering at the University of Santa Maria, Brazil, and a Ph.D. in Industrial Engineering at Marquette University, WI, USA. He is a professor in the Graduate Program in Business Administration and in the undergraduate program in Engineering at the University of Caxias do Sul, where he also holds a management position at the Strategic Planning and Organization Development department. His research interests are Industrial Engineering (quality, productivity, process management), Business Administration (clusters, hybrid organizations, cooperation between companies) and OrganizationalPsychology (organizational behavior, motivation, teamwork, empowerment).

His industrial experience includes 10 years with Fras-le (Brazil) and 18 months with Tekra Corporation (USA), dealing primarily with implementation of Quality Systems.He is a member of the American Society for Quality.

Paulo Barcellos holds a Ph.D. in Mechanical and Industrial Engineering (Quality Systems) from Marquette University – Milwaukee, WI, USA, an MSc in Administration from the Graduate Program in Administration (PPGA) and a BS degree in Civil Engineering, both from the Federal University of Rio Grande do Sul (UFRGS) – Porto Alegre, RS, Brazil. He is also a specialist in Marketing (PPGA/UFRGS) and in Foreign Trade (São Luiz School of Economics - Sao Paulo, SP, Brazil). He is a full professor in the Graduate Program in Business Administration of the University of Caxias do Sul, in Caxias do Sul, RS, and has also taught MBA courses as a visiting professor at universities in Brazil, USA, and Uruguay. His research interest is on business and organizational strategy.

He worked for Armco do Brasil and FMC do Brasil for almost twenty years holding senior executive positions. Founder and chairman of Marvel Consulting, he is the managing partner of CFI Latin America, a company of the CFI (Claes Fornell International) Group. Consulting activities throughout his career include participation in projects supported by international organizations such as the Inter-American Development Bank and the World Bank for municipal, state and federal governments and institutions. He has consulted to clients including FIEMT/IEL, FIESC/SENAI, NEC do Brasil, Previdência do Sul, PRODECAL Chile, QOMG/Microsoft Argentina, RANDON, RANDON Argentina, SESI Nacional, and Sport Club Internacional among others. His professional activities also include works for the state government of Maranhão, Espírito Santo, Goiás, and Bahia, as well as the municipal government of Curitiba, Fortaleza, Rio de Janeiro, São Luís, and Sobral.

With participation in international conferences and seminars in various countries, Paulo Barcellos has published articles, book chapters, and a book printed in Brazil and abroad. He is a member of the American Society for Quality and the International Society for the Ecological Economics.

MargarethBorella is professor of the Management Department of the University of Caxias do Sul - UCS (Brazil). She is graduated at Chemical Engineering (Brazil - 1986), and post graduated in Production Management and Materials Science, and Doctor by the Federal University of Rio Grande do Sul (Brazil) in the Technology and Production Management area. Margareth is a reviewer of European Journals, as well as, of national and international conferences. Currently she is a researcher of Green Marketing and Sustainable Supply Chain. Professor of Logistics and Production and Operations Management at the University of Caxias do Sul. The research subjects are Logistics and Supply Chain Management, Production and Operations Strategy, Environmental Sustainability. Approximately 30 papers presented and published in national and international congresses and journals. More than 100 graduate and post-graduate students supervised.