Investigating Knowledge Management Enablers Affecting Knowledge Management Success in Middle East and North Africa
M. Hamdy Elwany and Zaki Mahrous

This study investigates the relationship between Knowledge Management Enablers KMEs, and Knowledge Management Success (KMS)in the Middle East and North Africa, MENA, region. Data was collected through an online self-administered questionnaire from 251 respondents representing professional managers and employees working in several industries/business sectors in the MENA region. The findings of this research proved the existence of a relationship between KMEs such as organizational culture, organizational structure, Information Technology (IT) support, and KMS. It also highlighted that job satisfaction can be considered as a KME as it has a positive impact on KMS. The organizational culture has a full mediating effect on the relationship between job satisfaction and KMS, and a partial mediating effect between organizational structure and IT support on one side and KMS on the other side. Also, gender and age have no moderating effect on the relationship between organizational culture and KMS. The study concluded that the business sector and the geographical region have no moderating effect on the relationship between IT support and KMS.

Full Text: PDF     DOI: 10.15640/rcbr.v5n1a9